Shipping policy
Shipping Information
At SitWithEase, we offer free shipping on all orders — no minimum required.
Order Processing
All orders are processed within 1–3 business days after being placed.
Once your order is handed over to the shipping carrier, it is considered dispatched and on its way to you.
During peak seasons or holidays, processing times may extend up to 7 business days.
Estimated Delivery Times
Delivery time refers to the transit period after your order has been dispatched. This varies based on your location.
Estimated delivery times by region:
United States : 5-10 business days
Please note: These are estimated timelines, not guaranteed delivery dates.
Shipping Delays
While we do everything we can to ensure timely delivery, delays can occasionally occur due to factors outside our control, such as:
- Courier or logistics disruptions
- Customs processing for international shipments
- Weather or transportation issues
Tracking updates may also take time to reflect movement during transit.
If there are any issues with your order, we’ll keep you informed and assist wherever possible.
Address Accuracy & Order Changes
Please ensure all shipping details are accurate at checkout.
Incorrect or incomplete information may result in delays or cancellation.
If our system flags an issue with your address, we will contact you via email within 3 business days. If we do not receive a response, we may cancel the order.
Need to update your address? Email us at support@sitwithease.com within 24 hours of placing your order. While we’ll try to help, changes after this window cannot be guaranteed.
Lost or Stolen Packages
Once your order is shipped, it is handled by the courier.
If your package is lost or marked as delivered but not received, please contact us at support@sitwithease.com — we’ll assist you in investigating the issue.
We also recommend contacting the courier directly to file a claim, as they may require additional details from you.
While SitWithEase is not responsible for lost or stolen packages, we will do our best to support you and, in certain cases, may offer a replacement depending on the situation.
Policy Updates
We may update this Shipping Policy from time to time.
By purchasing from SitWithEase, you agree to the latest version of this policy.
If you have any questions, feel free to reach out to us at support@sitwithease.com.